Wednesday, March 3, 2010

Dear US Airways

Dear US Airways,
We don't like you. Still. You're attempt to smooth out our relationship by giving us 2 $100 vouchers after our Paris debacle was marred by how difficult you make it to use such vouchers. Should I really have to spend 2 hours on the phone with customer service reps to book 2 one way tickets. I don't think so. Is to too much to ask that those customer service reps speak English? I don't think so. Should I have to pay $30 for every bag I want to check? I don't think so.
I'm not so sorry to say that we've booked our last flight with you and that's only because you wouldn't let us give those vouchers away and we don't like waste.
The Paxman's

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